Citizens Development Business Finance Contact Center Associates - Colombo

 Job Profile

• Answerinbound calls and provide accurate information to customers

 • Ensure to attend customer inquiries, follow-ups & requests within the service standards

 • Forward customer requests to relevant departments if and when necessary and follow up until it is completed 

• Provide an excellent customer experience to all our customers

Qualifications & Experience

• Asound educational background with good A/L results.

 • Excellent communication skills in Sinhala/Tamil and English Languages.

 • Good working knowledge of Microsoft Office.

 • A positive attitude and ability to handle pressure.

Careers@cdb.lk