Nations Trust Bank _ Recoveries Officer - Collections & Recoveries

 Nations Trust Bank

 Recoveries Officer - 

Collections &  Recoveries

Recoveries Officer - Collections & Recoveries

Job Profile

• Plan and execute own action plan to achieve the set monthly targets, within the overall policies, procedures and the recoveries strategy of the bank.

 • Investigate and trace customers who cannot be contacted on the given information, when required. 

• Coordinate and initiate the approval process for debt restructuring and remedial repayment solutions for deserving customers. 

• Attend to and conclude all type of customer queries and requests within the given turnaround times,

 • Record and update all daily activities accurately in the system for management referral and report generation.

Experience & Qualifications

• An academic record that includes completion of G.C.E O/L and A/L examinations.

 • Possessing a motor bike and a valid riding license. 

• Excellent negotiation and communication skills.

 • Previous experience in Recoveries would be an added advantage