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Tele Calling Assistant - Collection Seylan Bank PLC
Tele Calling Assistant - Collection Seylan Bank PLC
Seylan Bank, one of the most progressive banks in the country, is seeking a competent and forward thinking person to fill the following vacancy. This is your opportunity to join our dynamic team and move towards your career goals.
Summary
A pleasing personality below 23 years of age. Please refer to the job advert for further information.
Job Responsibilities
• Make outbound calls to customers regarding overdue payments and handle customer inquiries.
• Achieve the daily calling targets and the month end recovery targets.
• Provide accurate information about outstanding balances and payment options.
• Update and maintain customer records in the system
The Person
• Apleasing personality below 23 years of age.
• Successful completion of G.C.E Ordinary Level and G.C.E. Advanced Level Examination.
• Excellent communication skills and negotiation skills.
• Prior experience in Tele Calling customer service preferably in a Banking or Financial institution would be an added advantage
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